Privacy Policy and Terms of Service

November 1, 2004
By visiting la-z-boy.com, you are accepting the practices described in this Privacy Policy. This Policy is subject to change without notice and you should revisit this site frequently for the most current version of our policy.

Our Pledge to You, Our Customer
La-Z-Boy respects your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers to any unrelated third parties. Any information you give us about yourself is held with the utmost care and security and will not be used in ways to which you have not consented. Information collected on our Web site is used by La-Z-Boy Incorporated, its subsidiaries, affiliates and authorized agents (referred to collectively as La-Z-Boy) for La-Z-Boy purposes. La-Z-Boy will not collect any personal information about you except when specifically and knowingly provided by you. Examples of personally identifiable information include full name, home address, e-mail address and phone number. La-Z-Boy will use reasonable efforts to include accurate and up-to-date information on this site. All users agree that all access to and use of this site and its content is at your own risk. La-Z-Boy will not be liable for any damage arising out of your access to, use of, or inability to use this site, or any errors or omissions in the content thereof. The materials in this site are provided without warranties of any kind, either expressed or implied.

Use of Your Information
Authorized La-Z-Boy employees internally use information collected on our Web site for three main purposes. First, we collect information to figure out how to improve our site by seeing which areas' features and products are most popular. Second, we collect information in order to personalize the site for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past. Last, we collect information to enable customers to participate in sweepstakes, contests and other activities on our Web site. If we collect any such information, we will only collect enough information to enable you to participate in the activity and no more. If we want to collect information for other purposes, we will inform you when we collect the information. Occasionally, La-Z-Boy may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we publicly disclose the aggregate number of registered users of our Web site). However, La-Z-Boy does not share any personal information about any particular customer with unrelated third parties. (We may do so in the unlikely event that we believe we are required to by law or to protect La-Z-Boy, its dealers, or the public.) If you do not want to receive e-mail from us and currently do, please reply to an e-mail that we have sent to you and insert "unsubscribe" in the subject line.

Cookies
La-Z-Boy uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. We use these cookie files to track your clicks as you go through the La-Z-Boy Web site, to tell us whether you have visited La-Z-Boy previously, and to help us determine whether you came to La-Z-Boy from a particular Internet link or banner advertisement. La-Z-Boy does not and cannot use cookies to retrieve personal information about you from your computer. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use some la-z-boy.com features if you do not use cookies.

Maintenance Of Accurate Information
Procedures have been established to ensure that our product and promotional information is current and accurate in keeping with reasonable standards. We are committed to respond to requests to correct inaccurate information in a timely manner.

Third-Party Sites
Our site contains links to other sites whose information practices and privacy policy may be different from our own. Visitors should consult the other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.

Questions and Comments
If you have additional questions or comments of any kind, or if you see anything on our Web site that you feel is inappropriate, please contact us by clicking here or at:
La-Z-Boy Incorporated
1284 N. Telegraph Road
Monroe , MI 48162-3390